Cooperative Work
Teleseminar on Electronic Commerce

In this phase of the teleseminar project work will done by mixed teams of four students from the three participating universities by means of computer-supported cooperative work (CSCW), using the excellent computer and networking facilities available at the participating institutes (workstation videoconferencing software, application sharing tools, high-speed access to the Internet, ISDN access, etc).

The topics of the student projects is proposed by the teaching staff and and by accenture. The projects either involve the development of a prototype application related to e-commerce or a study of significant products and services available on the market for the development of e-commerce applications.

Duration: Four months part-time from October 2001 to January 2002.

During the intruductory week in Nice, the groups were defined to be:
Number Title Tutors Participants
1 Development of an auction tool for wireless PDA in a classroom (see below) Wolfgang Effelsberg, Claudia Schremmer, Edoardo Berera Mannheim: Lars Klose, Gunnar Wiedenfels, Dorothée Robert
Nice: Vanessa Bouchet, Annabelle Le Sonn, Heiko Kopitzki
3 Tutoring call center and Internet telephony (see below) Edoardo Berera, Claudia Schremmer, Wolfgang Effelsberg Mannheim: Markus Beier, Daniel Dudaszek, Marc Hermann
Nice: Daniel Töller, Caroline Daniel, Stephanie Lecat
5 Development of a Web site for financial services (see below) Jean-Claude Grattarola, Jean-Jaques Mangeot, Claudia Schremmer Mannheim: Susanne Krabbe, Tang Yi
Nice: Caterine Ledogar, Laetitia Soler, Gaudenz Pacher-Theinburg
6 cdnow.com Michel Buffa, Claudia Schremmer Mannheim: Adriaan Geursen, Thomas Wecker, Jörn Bachmeier
Nice: Nicolas Falorni, Sebastien Salazar, Alexander Mladin
7 Development of applications for a wireless car Serge Miranda, Claudia Schremmer Mannheim: Johannes Walch, Wolfgang Kiess
Nice: Emmanuel Castellani, Laurent Marchese

Timetable:

16 weeks of cooperative work during October 1, 2001 and February 15, 2002. Work packages and deliverables have to be defined within each project. Virtual meetings between both locations should take place once a week in order to monitor difficulties in a very early stage and to ensure the project's success.

Netmeeting facilities are available both in Mannheim (seminar room 422 in L15,16) and in Nice. If you have set-up you home system for teleconferencing, you could also use your own equipment.

Those students inscribed for a Studienarbeit should ensure to do hard implementation work.

A presentation of the project organization as well of its results will take place in the concluding week in Mannheim.

More information on the projects:

  • Title: An Online Auction Tool for Wireless Devices

    Main advisors: Wolfgang Effelsberg, Claudia Schremmer (Uni Mannheim)
    Secondary advisor: Edoardo Berera (in Nice)

    Project goal: Design and implementation of a tool to support wireless auctions on PDAs

    Abstract:
    Wireless access to the Internet as well as Personal Digital Assistants (Palm Pilots, iPAQs) are becoming widespread. Soon it will be possible to communicate from any PDA via wireless links almost anywhere.

    It is the purpose of this project to design and implement software to support the auctioning of products via handheld devices (PDAs, notebook computers). In the design phase alternative bidding schemes for auctions will be evaluated, and the most appropriate one selected. A simple communication protocol, either based on point-to-point IP or on multicast IP, will be designed that allows bidders to submit their bids to the auction server.

    Some members of the project team will implement the server software with the auctioning algorithm and the communication support to the auction clients, other team members will implement the user interface and communication support for the PDA and/or notebook. All implementation will be done in Java. Compaq IPAQs and/or a notebook PC will be provided to the team members, as needed.

  • Title: Tutoring call center - Service center for the e-learning market sector

    Main advisor: Edoardo Berera
    Secondary advisor: Claudia Schremmer, Wolfgang Effelsberg (in Mannheim)

    Objectives The purpose of the project is to implement a prototype system that allows distant students to reach their tutors over a variety of communication means and that allows tutors to keep track of the sessions with their respective students. The system must also provide session statistics for quality control and billing purposes.

    Functions

    • Directory: Students, tutors and their relationships
    • Communications: Telephone (fixed and mobile including SMS), application sharing, person-to-person as well as multi-party conference calls (including video using webcams), e-mail, chat.
    • Logs: Dates, participants, activities, duration of the interactive sessions for the purpose of elaborating statistics for quality control and billing purposes

    Components Computer and telephony integration

    Constraints The minimal equipment of a distant student or tutor is a PC with a sound card (microphone and loudspeaker), a webcam, a 56 kb/s modem with access to Internet, a telephone and a single (analog) telephone line. Optionally the student or tutor may have a mobile phone (effectively providing a second telephone line).

    Target users Distant students, employees taking a continuing education program from their office locations and their tutors at different locations.

    Deliverables

    • Feasibility study: Requirements analysis and description of possible solutions. Market analysis of available products or similar products (especially Customer Relation Management (CRM) systems).
    • Architecture: Overall architecture
    • Design and development: Choice of components and development of new components including integration middleware.
    • Documentation: Developer and user manuals (preferably on-line hypertext documents)
    • Demonstration: Demonstration of a working prototype including the computer and telephony integration both on the server and on the client side.
    • Prototype: Working prototype implementing the computer and telephony integration, the directory service and the logs to compute statistics for quality control and billing.

  • Title: Development of a Web site for financial services

    Main advisors: Jean-Claude Grattarola (in Nice)
    Secondary advisor: Claudia Schremmer (Uni Mannheim)

    Project goal: Design and implementation of a Web server for the financial service of a house loan

  •  

  • Title: Creation of a Web-Portal like www.cdnow.com

    Main advisor: Michel Buffa
    Secondary advisor: Claudia Schremmer (in Mannheim)

    Project goal: to be defined.

    Abstract: to be defined.